I went into cash time and was greeted at the door, filled out form and was taken in office privately which was nice. I hate doing business in a line with everyone behind you knowing whats going on. Did not need much to qualify which was nice. when your going through financial problems the last thing you need is someone questioning you about your finances and or why. They wrote me a check and sent me to the window just like a bank to cash it. I was very please. I was only there for 20 minutes i love it. I will continue to use them.